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Cases · Technology & intellectual property · Trademarks, brands & counterfeiting

Recover a domain name or social media handle

Someone has our brand as a domain or social account. Can we get it back?

WONE Global uses domain dispute procedures, complaints to registries and social media companies, or court action, choosing the fastest route that works.

Countries in the typical case United Arab Emirates · Germany

The situation

What is happening

Someone holds a domain, app name or social handle using your brand and is diverting customers or demanding payment.

What is at stake

Customers are diverted, defrauded or confused while the other party holds your name.

Who faces this

  • Corporations
  • Mid-sized companies
  • Founders and growing companies
  • Private clients and families
  • Sport and entertainment

A scenario

Hotel groupCorporation · from United Arab Emirates · in Germany

Its brand name with the German country domain is parked by a stranger and offered back for a large fee, while guests land on look-alike booking pages.

Where it ends The domain back without paying the squatter.

A representative scenario of the work WONE Global coordinates, not a specific client’s matter.

Also asked as “Cybersquatter holding our domain”“Fake account using our brand name”“A domain name resembling our brand is being used for fraud”

The solution

How WONE Global handles it

WONE Global uses domain dispute procedures, complaints to registries and social media companies, or court action, choosing the fastest route that works.

Usually led by Trade marks, patents and brands, with Data protection and cyber and Disputes and arbitration.

Step by step, in the scenario

  1. First daysOwnership and bad-faith evidence gathered.
  2. Week 1Complaint filed under the registry’s dispute procedure.
  3. Weeks 4-8Decision and transfer.
  4. ThenWatch service on new look-alike domains.

Timings are typical. They depend on the countries, the authorities involved and how quickly documents are available.

Decisions

The decisions involved

  1. 01Whether a domain dispute procedure, marketplace complaint or court action fits
  2. 02What evidence of rights and bad faith you need
  3. 03Whether buying it back quietly is cheaper

Outcomes

What you receive

  • Evidence pack and complaint filed
  • Domain or handle transferred or suspended
  • Monitoring for new infringing registrations

This is a general guide. Your WONE Global professional confirms the work, timing and fees for your markets before anything starts.

Services

The services involved

One area of expertise usually leads; the others move with it. WONE Global keeps them connected across every country involved.

  1. Usually leadsTrade marks, patents and brands2 markets with a named lead→
  2. Often involvedData protection and cyber2 markets with a named lead→
  3. Often involvedDisputes and arbitration5 markets with a named lead→

Who handles it

Trade marks, patents and brands, market by market

The status of the lead service in the markets that matter for this case. A named WONE Global Partner acts under their own licence; where none is in place yet, WONE Global confirms availability before anything else.

  1. Germanyin the typical case On request Availability confirmed before any work begins Bring a requirement →
  2. United Arab Emiratesin the typical case On request Availability confirmed before any work begins Bring a requirement →
  3. Poland WONE Global Partner Anna Pawlikowska · Partner Brief this Partner →
  4. Uganda WONE Global Partner Tony Galandi Kiire · Managing Partner Brief this Partner →
  5. India On request Availability confirmed before any work begins Bring a requirement →
  6. Saudi Arabia On request Availability confirmed before any work begins Bring a requirement →
  7. Singapore On request Availability confirmed before any work begins Bring a requirement →
  8. United Kingdom On request Availability confirmed before any work begins Bring a requirement →
  9. United States On request Availability confirmed before any work begins Bring a requirement →

Other markets: WONE Global covers 100 countries. Name yours in the requirement →

Anna PawlikowskaKraków · Poland

WONE Global Capability Partner · Poland

Anna Pawlikowska

Partner · Zacharzewski & Partners Law Office · Kraków

Legal Adviser. Co-founder of the Firm. Has been advising parties on technology contracts for more than a dozen years. Specialises in intellectual property law and new technologies. Provides day-to-day legal services to …

Tony Galandi KiireKampala · Uganda

WONE Global Capability Partner · Uganda

Tony Galandi Kiire

Managing Partner · Diamond Advocates · Kampala

Tony Kiire is the Founding and Managing Partner of Diamond Advocates, where he leads the Technology, Innovation, and Intellectual Property Law practice. He is also the founder of Lawtech Associates and Consult, the comp…

Karin HorevTel Aviv · Israel

WONE Global Capability Partner · Israel

Karin Horev

Founding Partner · Horev & Co. Law Office · Tel Aviv

Adv. Karin Horev has been practicing corporate and commercial law for more than 20 years, with a focus on complex technology-related matters. Over the years, Karin has led a large number of complex and wide-ranging tran…

Dr. Silvia Patricia MaccariPalermo · Argentina

WONE Global Capability Partner · Argentina

Dr. Silvia Patricia Maccari

Lawyer · Maccari Adam & Asociados · Palermo

She is a lawyer, graduated from the Faculty of Law and Social Sciences of the University of Buenos Aires. She took his first steps in the nation's judiciary, in the National Labor Court, where he developed a rapid caree…

Andrzej ZacharzewskiKraków · Poland

WONE Global Capability Partner · Poland

Andrzej Zacharzewski

Complete profile

Partner · Zacharzewski & Partners Law Office · Kraków

Attorney at Law. Co-founder of the law firm. Provides litigation services to banks and advises corporate clients in international trade. Supervises the work of the Litigation Department and the International Desk. Chair…

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UNBOUNDED™ · Global Business Circuit™

Work through UAE ↔ Europe with the leaders doing it.

Bring a live question about this corridor to a small online session of senior business leaders, run by UNBOUNDED™, the ecosystem WONE Global belongs to.

The Global Business Circuit™

One corridor, 60 minutes online, 12 senior business leaders. The leaders' own questions set the agenda; market and professional perspectives join only where the questions call for them.

WONE Global is one of the six institutions of the UNBOUNDED™ Global Ecosystem. Links open unboundedglobal.com. WONE Global in the ecosystem