WONE Global Terms of Service

1. Legal Entity & Contractual Scope

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and WONE Global Ltd ("WONE", "we", "us", or "our"), a company incorporated in the United Kingdom with registered offices at 125 Old Broad Street, London EC2N 1AR, United Kingdom.

By accessing or using our websites, decision files, directories, client workspaces, or subscription services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are entering into these Terms on behalf of a company, partnership, or other corporate entity, you represent and warrant that you possess the full legal authority to bind that entity.

2. Professional Services Boundary & No Legal Advice Disclaimer

WONE Global Ltd coordinates cross-border professional services and publishes business research under a unified global brand of independent exclusive Partners. WONE Global is not a law firm, accounting practice, audit firm, investment bank, or regulated broker-dealer.

All information published on our website—including Market Guides, Bilateral Corridors, Service Overviews, Business Moments, Decision Briefs, Compare tables, and Ask WONE outputs—is provided solely for strategic orientation and decision-support purposes. It does not constitute formal legal, tax, accounting, financial, regulatory, or investment advice.

A formal professional-client relationship arises exclusively when an enterprise executes a distinct, separate engagement agreement directly with an admitted, accredited independent partner firm. Admitted partner firms operate as separate legal entities subject to their respective statutory licensing, bar rules, professional indemnity requirements, and conflicts clearance.

3. Research & AI-Assisted Outputs

Certain features across WONE, including Ask WONE, Executive Brief generators, and Action Plan synthesizers, incorporate machine-assisted analytical engines. By utilizing these tools, you acknowledge and agree that:

• Automated outputs represent probabilistic analytical summaries intended to highlight key cross-border issues and regulatory considerations;
• Outputs are explicitly stamped as Draft Strategic Briefs and do not constitute legal opinions or certified accounting assessments;
• Users must independently review all critical statutory references, tax rates, and corporate filings with licensed resident professionals before executing financial commitments or corporate restructurings;
• WONE disclaims all liability for commercial decisions taken in sole reliance on unreviewed automated outputs.

4. Subscriptions, Fees, Renewal & Refund Policy

WONE offers institutional and enterprise subscription tiers granting access to saved research, briefing files and collaborative workspaces:

• Commercial Plans: Subscription plans (including published individual and firm tiers billed monthly or annually, as published on the pricing page at the time of purchase) are billed in United States Dollars, exclusive of applicable local value-added taxes (VAT, GST), which will be charged where required by law.
• Billing & Automatic Renewal: Subscriptions automatically renew for successive 12-month periods unless canceled in writing at least 30 days prior to the expiration of the current subscription term. WONE delivers advance renewal reminders to your designated administrative billing email address.
• Cancellation: You may cancel your subscription at any time through your My WONE account settings or by notifying secretariat@woneglobal.org. Cancellation takes effect at the conclusion of the current paid billing cycle.
• Refund Policy: We offer a 14-day money-back guarantee for first-time annual subscriptions. If you request a cancellation within 14 calendar days of your initial purchase, you are entitled to a full refund, provided that no bespoke executive briefs, tailored matter rooms, or direct partner consultations have been provisioned during that window. After 14 days, fees are non-refundable.

5. WONE Global Partners & Professional Independence

Independent law, tax, accounting, audit and advisory firms take part in WONE Global as Partners under written Partnership agreements:

• Partnership Contribution: Each Partner pays an annual contribution for its Partnership: the brand, its profile and presentation, research tools, standards and review, and coordination support. Commercial contribution is payable in accordance with the final WONE Partnership agreement after formal written approval. The contribution is not a referral commission, is not linked to any introduction or matter, and is not a share of any professional fee.
• Independent Professional Judgment: Partners keep complete professional independence. WONE Global exercises no control over the legal advice, court filings, tax opinions, audit opinions or client representation that Partners provide, and each Partner invoices its clients directly for its work.
• Exclusivity within WONE Global: Each Partnership is exclusive within WONE Global for one service in one country (or one region in India, China and the United States), subject to the WONE Global Standard, quarterly review and the Partner's regulatory standing. It does not limit a client's right to instruct any other firm. Where a Partner cannot act, WONE Global may introduce a vetted Associate firm for that matter.

6. Acceptable Use & Prohibited Conduct

When accessing or using WONE, you agree that you will not:

• Scrape, crawl, harvest, or extract data from our directories, partner profiles, or intelligence databases using automated spiders, bots, or scraping tools;
• Reverse-engineer, decompile, or attempt to derive underlying algorithms, source code, or proprietary AI models;
• Submit inquiries or client data concerning individuals or entities subject to comprehensive international sanctions administered by the UN, OFAC, the UK Treasury, or the European Union without prior statutory disclosure;
• Transmit malicious code, viruses, or disruptive scripts through public inquiry forms or client workspaces;
• Impersonate any individual, firm, or institutional entity, or misrepresent your professional credentials or corporate affiliations.

7. Intellectual Property Rights

All content, software, graphical interfaces, taxonomies, 11-lens market evaluation architectures, decision files, trademarks, service marks, and trade names—including WONE™, WONE Global™, Global Business Circuit™, and UNBOUNDED™—are the exclusive intellectual property of WONE Global Ltd or its licensors.

Users are granted a limited, revocable, non-exclusive, non-transferable license to view, download, and print Executive Briefs and Market Guides solely for internal commercial decision-making within their organization. Commercial redistribution, syndication, or white-label resale of WONE proprietary intelligence is strictly prohibited without prior written authorization.

8. Warranty Disclaimers & Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WONE SERVICES, INTELLIGENCE FILES, AND DECISION TOOLS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WONE DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

IN NO EVENT SHALL WONE GLOBAL LTD, ITS DIRECTORS, EMPLOYEES, AFFILIATES, OR APPOINTED PARTNERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES—INCLUDING LOSS OF PROFITS, DATA LOSS, REGULATORY PENALTIES, OR BUSINESS INTERRUPTION—ARISING FROM OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE WONE.

WONE'S AGGREGATE LIABILITY FOR ALL CLAIMS ARISING UNDER OR RELATING TO THESE TERMS SHALL BE STRICTLY LIMITED TO THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO WONE UNDER YOUR SUBSCRIPTION IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD 100.00).

9. Governing Law & Dispute Resolution

These Terms and any dispute, controversy, or claim arising out of or in connection with them (including non-contractual disputes) shall be governed by and construed in accordance with the laws of England and Wales.

Any dispute, controversy or claim arising out of or in connection with these Terms, including any question regarding its existence, validity, interpretation, performance, breach or termination, shall be referred to and finally resolved by arbitration under the London Court of International Arbitration (LCIA) Rules, which Rules are deemed to be incorporated by reference into this clause.

The number of arbitrators shall be one (or three where the dispute exceeds USD 1,000,000). The seat, or legal place, of arbitration shall be London, United Kingdom. The language to be used in the arbitral proceedings shall be English. For institutional matters specifically concerning the GCC region, the parties may mutually elect in writing to submit disputes to the jurisdiction of the Dubai International Arbitration Centre (DIAC) or the DIFC Courts in Dubai, United Arab Emirates.

10. Inquiries & Legal Notices

Formal legal notices, contractual inquiries, or governance communications should be directed in writing to: