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The WONE Global Partners in each market.

Named senior professionals, each admitted as the one firm for a service in their country, and the firms they lead.

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Lead your service in your market.

One Partner per service, per jurisdiction, admitted by review against published criteria.

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Sourced answers on doing business across borders.

Every statement is labelled: source-checked, professionally reviewed or not yet checked, with its source and date where checked.

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Cases · Risk, disputes & investigations · Contracts, commercial disputes & collections

Draft cross-border customer contracts

Will our standard contract hold up with customers in other countries?

WONE Global reviews your contract against the law of each key market, fixes governing law, disputes and payment terms, and prepares local versions where needed.

Countries in the typical case United Kingdom · Germany · France · United States · United Arab Emirates · India

The situation

What is happening

What is at stake

A contract that is unenforceable in the customer's country is worth little when they do not pay.

A scenario

SaaS companyFounder-led company · from United Kingdom · in Germany, France, United States and 2 more

It signs customers in 20 countries on English-law terms nobody has checked locally.

Where it ends Terms that hold up where the customers are.

A representative scenario of the work WONE Global coordinates, not a specific client’s matter.

Also asked as “Which law should govern our international contracts?”“Do we need local versions of our terms?”

The solution

How WONE Global handles it

WONE Global reviews your contract against the law of each key market, fixes governing law, disputes and payment terms, and prepares local versions where needed.

Usually led by Legal & Contracting, with Disputes & Resolution and Tax & International Structuring.

Step by step, in the scenario

  1. Week 1WONE Global sends the terms to lawyers in the key markets.
  2. Week 2Issues listed by country.
  3. Week 3Revised terms and local riders.
  4. ThenUsed for all new customers.

Timings are typical. They depend on the countries, the authorities involved and how quickly documents are available.

Decisions

The decisions involved

  1. 01Governing law and dispute forum that will actually work
  2. 02Liability, warranty and consumer-law limits in the market
  3. 03Payment, delivery and termination terms

Outcomes

What you receive

  • Customer terms drafted for the destination
  • Enforceable dispute and payment clauses
  • A short guide for your sales team

This is a general guide. Your WONE Global professional confirms the work, timing and fees for your markets before anything starts.

Services

The services involved

One area of expertise usually leads; the others move with it. WONE Global keeps them connected across every country involved.

  1. Usually leadsLegal & Contracting18 markets with a named lead→
  2. Often involvedDisputes & Resolution9 markets with a named lead→
  3. Often involvedTax & International Structuring25 markets with a named lead→

Who handles it

Legal & Contracting, market by market

The status of the lead service in the markets that matter for this case. A named WONE Global Partner acts under their own licence; where none is in place yet, WONE Global confirms availability before anything else.

  1. United Statesin the typical case WONE Global Partner Frederick Miles Adler · Principal Brief this Partner →
  2. Francein the typical case On request Availability confirmed before any work begins Bring a requirement →
  3. Germanyin the typical case On request Availability confirmed before any work begins Bring a requirement →
  4. Indiain the typical case On request Availability confirmed before any work begins Bring a requirement →
  5. United Arab Emiratesin the typical case On request Availability confirmed before any work begins Bring a requirement →
  6. United Kingdomin the typical case On request Availability confirmed before any work begins Bring a requirement →
  7. Argentina WONE Global Partner Dr. Esteban Lucio Maccari · Managing Director Brief this Partner →
  8. Australia WONE Global Partner Alice Turner · Lawyer Brief this Partner →
  9. Brazil WONE Global Partner José Antonio Balieiro Lima · Partner, Tax, Administrative & Maritime Law Brief this Partner →
  10. Cameroon WONE Global Partner Edmond Christian AKOA MBALLA · Founder & Managing Partner Brief this Partner →
  11. China WONE Global Partner Roberto Gilardino · Regional Partner North Asia & additional countries Brief this Partner →
  12. Ethiopia WONE Global Partner Mekonnen Shiferaw · Managing Partner Brief this Partner →
  13. Israel WONE Global Partner Karin Horev · Founding Partner Brief this Partner →
  14. Italy WONE Global Partner Alessandro Dagnino · Managing Partner Brief this Partner →
  15. Morocco WONE Global Partner Mouad Aktaou · Managing Partner Brief this Partner →
  16. Panama WONE Global Partner Ebrahim Asvat K. · Managing Partner Brief this Partner →
  17. Poland WONE Global Partner Andrzej Zacharzewski · Partner Brief this Partner →
  18. Portugal WONE Global Partner Bruna Prinzo · Managing Partner Brief this Partner →
  19. Saudi Arabia WONE Global Partner Abdulrahim bin Saleh Al-Zahrani · Founding Partner & General Manager Brief this Partner →
  20. South Africa WONE Global Partner Johan Beer · Partner Brief this Partner →
  21. Spain WONE Global Partner David Bermejo Perramón · Managing Partner Brief this Partner →
  22. Uganda WONE Global Partner Tony Galandi Kiire · Managing Partner Brief this Partner →
  23. Zambia WONE Global Partner Reagan Blankfein Gates · Managing Partner Brief this Partner →
  24. Singapore On request Availability confirmed before any work begins Bring a requirement →

Other markets: WONE Global covers 100 countries. Name yours in the requirement →

Roberto GilardinoShanghai · China

WONE Global Partner · China

Roberto Gilardino

Regional Partner North Asia & additional countries · Horizons (Shanghai) Corporate Advisory Company · Shanghai

Roberto Gilardino is Regional Partner at Horizons, supervising the advisory’s activities in North Asia as well as additional countries (including Mongolia, Malaysia, Indonesia, Pakistan, UAE, Cyprus and Malta).

WONE Global Intelligence

Ask about doing business across borders

Ask in your own words. Answers come from WONE Global's checked records, with every source shown, and end with the named Partner who can act. Go deeper on any point, or build a decision file.

Contact WONE Global

Discuss this case with WONE Global.

UNBOUNDED™ · Global Business Circuit™

Work through India ↔ United Arab Emirates with the leaders doing it.

Bring a live question about this corridor to a small online session of senior business leaders, run by UNBOUNDED™, the ecosystem WONE Global belongs to.

WONE Global is one of the six institutions of the UNBOUNDED™ Global Ecosystem. Links open unboundedglobal.com. WONE Global in the ecosystem