In each country WONE Global admits one independent Partner for each service, such as tax, employment or disputes, after review against published criteria. No other firm holds that position within WONE Global. A firm may hold several services in its country, and each service is a separate position. India, China and the United States are large enough to be divided into regions: there, one Partner holds each service in each region.
What it gives a client
When you look for a service in a country on WONE Global, you find one named, senior professional who is accountable for it, not a list of firms to call. That professional has been reviewed against the same criteria as every other Partner, in every market.
What it does not mean
- It is not a claim that no other firm can do the work. Exclusivity is a position within WONE Global, nothing more.
- It never stops a client from being served. If the Partner has a conflict, does not reply within 3 working days, or is not right for the work, WONE Global introduces a vetted Associate firm and tells you who it is first.
- It cannot be bought. Paying the annual contribution never secures a position.
How it is kept
Exclusivity protects a firm that serves clients well, and only such a firm. Two missed service levels in a quarter, or an average client rating below 3.5 over two quarters, leads to probation and then to removal.
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