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Cases · Capital & assets · Payments, FX, digital assets & treasury

Recover crypto or digital assets

Our crypto was stolen or frozen on an exchange abroad. Can we recover it?

WONE Global coordinates tracing, requests to exchanges and court orders in the countries involved.

Countries in the typical case Germany

The situation

What is happening

Digital assets were stolen or frozen on an exchange abroad.

What is at stake

Digital assets move quickly and across many jurisdictions.

Who faces this

  • Private clients and families
  • Mid-sized companies

A scenario

InvestorPrivate client or family · from Germany · in Seychelles, Lithuania

His tokens were moved through exchanges in two jurisdictions.

Where it ends Assets frozen where they sit.

A representative scenario of the work WONE Global coordinates, not a specific client’s matter.

Also asked as “Crypto fraud recovery”“Frozen exchange account”“A cryptoasset custodian has frozen withdrawals”“A digital-asset exchange has ceased withdrawals”

The solution

How WONE Global handles it

WONE Global coordinates tracing, requests to exchanges and court orders in the countries involved.

Usually led by Disputes & Resolution, with Technology, Data & Cyber and Risk, Compliance & Financial Integrity.

Step by step, in the scenario

  1. First daysTracing.
  2. Week 1Exchange requests.
  3. Weeks 2-6Court orders.
  4. ThenRecovery.

Timings are typical. They depend on the countries, the authorities involved and how quickly documents are available.

Decisions

The decisions involved

  1. 01Tracing on-chain and identifying exchanges
  2. 02Court orders against exchanges
  3. 03Regulatory complaints

Outcomes

What you receive

  • A tracing analysis
  • Freezing orders or exchange cooperation
  • Recovery

This is a general guide. Your WONE Global professional confirms the work, timing and fees for your markets before anything starts.

Services

The services involved

One area of expertise usually leads; the others move with it. WONE Global keeps them connected across every country involved.

  1. Usually leadsDisputes & Resolution9 markets with a named lead→
  2. Often involvedTechnology, Data & Cyber2 markets with a named lead→
  3. Often involvedRisk, Compliance & Financial Integrity11 markets with a named lead→

Who handles it

Disputes & Resolution, market by market

The status of the lead service in the markets that matter for this case. A named WONE Global Partner acts under their own licence; where none is in place yet, WONE Global confirms availability before anything else.

  1. Germanyin the typical case On request Availability confirmed before any work begins Bring a requirement →
  2. Argentina WONE Global Partner Dr. Silvia Patricia Maccari · Lawyer Brief this Partner →
  3. Australia WONE Global Partner Dimitrios Katsaros · Principal Solicitor Brief this Partner →
  4. Italy WONE Global Partner Alessandro Dagnino · Managing Partner Brief this Partner →
  5. Poland WONE Global Partner Andrzej Zacharzewski · Partner Brief this Partner →
  6. Portugal WONE Global Partner Bruna Prinzo · Managing Partner Brief this Partner →
  7. Saudi Arabia WONE Global Partner Abdulrahim bin Saleh Al-Zahrani · Founding Partner & General Manager Brief this Partner →
  8. United States WONE Global Partner Frederick Miles Adler · Principal Brief this Partner →
  9. Zambia WONE Global Partner Reagan Blankfein Gates · Managing Partner Brief this Partner →
  10. Zimbabwe WONE Global Partner Thompson Mucheki · Managing Director Brief this Partner →
  11. India On request Availability confirmed before any work begins Bring a requirement →
  12. Singapore On request Availability confirmed before any work begins Bring a requirement →
  13. United Arab Emirates On request Availability confirmed before any work begins Bring a requirement →
  14. United Kingdom On request Availability confirmed before any work begins Bring a requirement →

Other markets: WONE Global covers 100 countries. Name yours in the requirement →

WONE Global Intelligence

Ask about doing business across borders

Ask in your own words. Answers come from WONE Global's checked records, with every source shown, and end with the named Partner who can act. Go deeper on any point, or build a decision file.

Contact WONE Global

Discuss this case with WONE Global.

UNIONE™ · Before You Enforce™

When money has to be recovered across a border.

Plan recognition, assets, jurisdiction and security, including State and State-owned parties, before committing to enforcement.

For this moment

UNIONE™ is the UNBOUNDED™ Global Ecosystem's institution for cross-border dispute prevention, resolution, arbitration and enforcement. Like WONE Global, it is part of the ecosystem, and the two work as one. Links open theunione.org. Visit UNIONE™