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Talk to WONE Global
Bring a business requirement.
In your own words: what's happening, which countries it touches, and what you want to achieve. You do not need to choose a category. WONE Global works out what is needed with you and introduces the right professionals.
- Within 1 working dayWONE Global acknowledges your requirement and confirms what's involved.
- Within 3 working daysThe firm runs its conflict check and WONE Global confirms your named lead.
- Within 5 working daysYou receive a scope and fee estimate, and agree it directly with the firm before work begins.
- If the firm cannot actWONE Global introduces a vetted Associate firm, so you are never left without an option.
Already included from the page you came from
SITUATIONProfessional liability, ethics & regulated advisers
ORIGINAL QUESTION
An accountant is accused of improper financial reporting advice
Your requirement
Tell us what you need
The WONE Global client desk
What happens to your requirement
Your requirement is handled by people, not forwarded by a form. The client desk stays with it until the work is handed to the firms you approve, and then keeps it connected.
- 01 · UnderstoodThe desk reads what you sent, asks anything it needs, and confirms the countries and services involved. Within 1 working day.
- 02 · Your consent firstThe desk tells you which firm it proposes for each part before sharing anything with it. No client names are needed until then.
- 03 · Accepted, after conflictsEach firm checks for conflicts and confirms it can take the matter. Your named lead is confirmed within 3 working days. If a Partner cannot act, the desk proposes a vetted Associate firm and names it first.
- 04 · Scope and fees in writingYou receive a scope and a fee estimate within 5 working days, agreed directly with each firm before any work starts.
- 05 · Kept connectedWhere several countries or services are involved, the desk plans the order of work and keeps every firm informed. Each firm stays responsible for its own advice.
Roles and responsibilities
WONE Global coordinates. Qualified local firms advise.
You always know who is responsible. Each firm you instruct engages you directly on its own terms and fees, agreed with you before work begins.
| Who do I speak to first? | WONE Global. One contact works out what you need and stays your single point of contact. |
| Who advises me? | A qualified WONE Global professional in each country, under their own professional rules. |
| What is promised? | Acknowledgement within 1 working day, a named lead within 3 and a scope and fee estimate within 5. Every Partner firm is measured against these service levels. |
| What is not promised? | We cannot promise outcomes or timescales set by others. A named professional is not yet listed for every service in every country. Where none is listed, WONE Global arranges one and tells you who it is first. |
Ask WONE™ helps you find the right expertise and understand what's involved. It is not legal, tax or accounting advice — that comes from your WONE Global professional. How WONE Global works